Annual Report 2012


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RISKMANAGEMENTMANAGEMENTSYSTEMRISKMANAGEMENTSYSTEMWENEEDTORECOGNIZEDIVERSEMANAGEMENTRISKS,PREPAREFORTHEM,ANDFULfiLLOURCORPORATESOCIALRESPONSIBILITYWHENTHERISKSBECOMEREALITY.TOTHISEND,WEHAVEESTABLISHEDOUROWNSYSTEMFORMANAGINGCRISESANDRISKS.SPECIFICALLY,WEHAVEESTABLISHEDFOURCOMMITTEESFORRESPONDINGTOFOURDIFFERENTTYPESOFRISKS:RISKSINSHIPOPERATIONS,RISKSOFDISASTERS,RISKSCONCERNINGCOMPLIANCEANDOTHERRISKSRELATEDTOMANAGEMENT.WEHAVEALSOSETUPTHECRISISMANAGEMENTCOMMITTEEASANORGANIZATIONTOUNIFYTHEFOURCOMMITTEESANDFACILITATEOVERALLRISKMANAGEMENT.RESPONDINGTOMANAGEMENTRISKSMANAGEMENTRISKSARENOTLIMITEDTOTHOSECONCERNINGSHIPOPERATIONS,MAJORDISASTERS,ORCOMPLIANCE.THEREAREMANYOTHERRISKS,INCLUDINGTERRORISM,THREATSFROMANTI-SOCIALFORCES,HARMFULRUMORS,flUCTUATIONSINEXCHANGE/INTERESTRATES,flUCTUATIONSINTHEFUELOILPRICEANDCHANGESTOTHETAXSYSTEMSORECONOMICPOLICIESOFMAJORTRADINGPARTNERS,INCLUDINGNORTHAMERICA,EUROPE,CHINAANDJAPAN.THEADOPTIONOFPROTECTIONISTTRADEPOLICIESAREALSOAMONGTHERISKSWECONFRONT.TODEALWITHTHERISKOFTERRORISM,WEPARTICIPATEINTHEC-TPATPROGRAM,AU.S.CUSTOMS'PROGRAMAIMEDATPREVENTINGTERRORISM.THEMEASURESWETAKEUNDERTHISPROGRAMINCLUDESTRICTIDENTIfiCATIONOFPERSONSWHOVISITSHIPS,THEAPPROPRIATEINSTALLATIONOFFENCESANDLIGHTSATSELF-MANAGEDTERMINALSANDMEASURESFORENSURINGINFORMATIONSECURITY.WITHRESPECTTOANTI-SOCIALFORCES,WEDECLAREINTHECHARTEROFCONDUCTTHATWEWILLRESOLUTELYCONFRONTANDHAVENOTHINGTODOWITHSUCHFORCES.WEWILLDEALWITHSPECIfiCINCIDENTSINCOOPERATIONWITHTHERELEVANTAUTHORITIESANDOURCORPORATELAWYERS.CONCERNINGFLUCTUATIONSINEXCHANGERATESANDCHANGESINPOLICES,WECONSTANTLYMONITORTHETRENDSANDHEDGEAGAINSTRISKSAPPROPRIATELY.IFOUROPERATIONSARELIKELYTOBEAFFECTEDBYTHERISKS,OURMANAGEMENTRISKCOMMITTEEWILLTAKEPREVENTIVEACTIONANDRESPONDAPPROPRIATELYWHENANIMPACTACTUALLYOCCURS.RESPONSETOLARGE-SCALEDISASTERSWEHAVEESTABLISHEDBCPS(BUSINESSCONTINUITYPLANS)FORTWODIFFERENTTYPESOFDISASTERS:ANINLANDEARTHQUAKEINTHETOKYOMETROPOLITANAREAANDAPANDEMICINVOLVINGAHIGHLYVIRULENTNEWINFLUENZA.WEGIVETOPPRIORITYTOTHELIVESOFPEOPLE,ANDAIMTOCONTINUEIMPORTANTOPERATIONSASANENTITYTHATISPARTOFTHESOCIALINFRASTRUCTUREBYTRANSFERRINGOPERATIONSTOOURDOMESTICANDOVERSEASBRANCHESANDSUBSIDIARIESORBYSHIFTINGTOTELECOMMUTING.ALSO,TOAVOIDTHELOSSOFDATAINADISASTER,WEHAVESETUPASYSTEMINWHICHBACKUPDATACANBESTOREDREMOTELY.PROMOTIONOFCOMPLIANCECOMPLIANCEISTHEFOUNDATIONOFOURCORPORATEGOVERNANCE,CSRACTIVITIES,ANDRISKMANAGEMENT.WEHAVEINSTALLEDACOMPLIANCECOMMITTEECHAIREDBYTHEPRESIDENTTHATDISCUSSESSTRATEGIESANDCOUNTERMEASURESTOENSURECOMPLIANCEISMAINTAINEDTHROUGHOUTTHEENTIREGROUP.GROUPCOMPANIESMUSTREPORTCOMPLIANCERELATEDISSUESTOTHECOMPLIANCECOMMITTEE,WHICHHANDLESALLCOMPLIANCEISSUESFORTHEENTIREGROUPANDREPORTSDETAILSOFITSACTIVITIESTOTHEBOARDOFDIRECTORSONAQUARTERLYBASIS.WEHAVEALSOINSTALLEDADEDICATEDDIVISION(CSR&COMPLIANCEDIVISION)TOENHANCEAWARENESSONCOMPLIANCETOEXECUTIVESANDREGULAREMPLOYEESTHROUGHTRAININGCOURSESANDOTHERACTIVITIES.ACOMPLIANCEOFFICERISALSODESIGNATEDFOREACHGROUPCOMPANYTOFORMACOMPLIANCENETWORK.THROUGHTHISORGANIZATION,WEWORKTOGETHERASAGROUPTOCARRYOUTEDUCATIONALACTIVITIESONCOMPLIANCE.INITIATIVESTOENSURECOMPLIANCETOINCREASETHETHOROUGHNESSOFOURGROUP’SCOMPLIANCEEVENFURTHER,WEBEGANDESIGNATINGACOMPLIANCEMONTH,STARTINGINFY2011.DURINGTHISMONTH,WECARRYOUTVARIOUSAWARENESS-RAISINGACTIVITIESSUCHASHOLDINGSEMINARSFORTHEMANAGEMENTOFOURCOMPANYANDGROUPCOMPANIESANDSENDINGNOTICESOUTTOGROUPCOMPANIES.COMPLIANCESEMINARS■RISKMANAGEMENTSYSTEMSHIPSAFETYPROMOTIONCOMMITTEEMANAGINGRISKSTOSAFETYINSHIPOPERATIONSDISASTERRESPONSECOMMITTEEMANAGINGRISKOFDISASTERSCRISISMANAGEMENTCOMMITTEECONTROLANDFACILITATETHEMANAGEMENTOFALLKINDSOFRISKSCOMPLIANCECOMMITTEEMANAGINGCOMPLIANCERISKSMANAGEMENTRISKCOMMITTEEMANAGINGOTHERRISKS35ANNUALREPORT2012


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