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With Our Stakeholders

Relationship with Our Stakeholders

The businesses of the “K” Line Group operate on a global scale and are based on its relationship with an array of people, including shareholders, customers, suppliers, and people in local communities. Through our shipping business, we are striving to fulfill our corporate social responsibility to share prosperity and synergy with our communities.

Stakeholders Basic Policy Main Opportunities to Communicate with Stakeholder (FY2011 Results)
Customers We do our best to respond to customer needs by developing systems for ensuring timely shipping and striving to provide our customers with a wide range of information. We will improve the quality of our services by maintaining safe navigation and cargo operations to transport the cargo entrusted to us by our customers safely and surely.
  • We strive to improve the quality of our containership services through Regular Performance Review Meetings with multiple customers in a number of industries. In particular, our main challenge is to reduce transportation costs while considering environmental needs, for example by promoting the use of a coastal shipping network and inland depots to reduce usage of trucks for transportation, thereby reducing CO2 emissions.
  • In the car carrier fields, we aim to improve the quality of transportation services by introducing a wide range of case examples from the perspective of safe navigation and damage prevention to cargo in Regular Performance Review Meetings with multiple key customers and discussions with relevant ship owners and ship management companies.
Shareholders and Investors We have adopted an IR policy designed to meet the expectations of our shareholders and investors. Under this policy, we strive to improve our corporate value further by properly disclosing corporate information on a timely basis and communicating with our shareholders and investors at briefings of every kind, for example.
  • Meetings with corporate investors and financial analysts (300 meetings in Japan and 10 overseas)
  • Explanatory meeting for private investors (3 meetings in Japan)
  • Facility tours (4 tours in Japan and 1 overseas)
*March, July, September: OHI container terminal January: Training center in Machida April: Singapore
Business Partners We do business based on our Purchasing Policies. These policies are written to ensure compliance and are aimed at maintaining fair and constructive relationships with our business partners. We thus strive to build trust with our business partners and coexist with them as good partners.
  • Technology exchanges with ship builders and ship equipment manufacturers (6 times)
  • Technology exchanges with the classification society (1 time)
  • Roundtable conference of managers (2 times)
  • Meetings to exchange opinions with ship management companies (Specification Coordination Meeting) (4 times)
Staff Members We respect the basic human rights of our employees and develop training programs to maximize the ability of each. We also strive to enhance benefit programs and improve working environments to enable each employee to work vigorously and with a sense of safety.
  • Job class-specific training (12 times)
  • Terminal and ship tours for families of employees (2 times)
  • Roundtable conference between the president and employees (3 times)
Local Community Global Society We contribute to society as a good corporate citizen and work with people around the world toward development.
  • Provision of free ocean transportation services Disaster relief supplies, books for South Africa 91 wheelchairs for the Japanese Peruvian Association, etc.
  • Donation of relief money (2 times) Thailand floods (October)
  • The Mindanao typhoon in the Philippines (December)
With Our Staff Members
With Our Business Partners
With Our Shareholders and Investors
With Our Customers

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